About Us
About Us
About Us
Elite Shutters & Blinds
Our goal
is simple:
Provide our customers with an unequaled product and back it up with outstanding customer service. When you’re not interested in becoming the biggest shutter company, just the best, satisfied customers mean everything. At Elite, we focus on the personal attention you deserve and the attention to detail you expect. We offer you, our customer, a truly ELITE experience.
Elite Shutters & Blinds
Our goal
is simple:
Provide our customers with an unequaled product and back it up with outstanding customer service. When you’re not interested in becoming the biggest shutter company, just the best, satisfied customers mean everything. At Elite, we focus on the personal attention you deserve and the attention to detail you expect. We offer you, our customer, a truly ELITE experience.
Our Story – Celebrating our 23rd Year!
Elite Shutters was originally formed in the year 2000. Focusing primarily on the retail sector, we used our experience in the shutter industry to select shutter products from local manufacturers because we offered our expertise in design and installation. As the company grew, we found it necessary to take more control over the finishing process. We opened our first factory in 2001 to gain better control of the quality and delivery that we demanded for our customers. With a continued desire to create excellence and gain complete control over the entire manufacturing process, we expanded our factory the following year to become a complete shutter manufacturer. This allowed us to both innovate and incorporate our own unique designs into our product line.
Our Story – Celebrating our 23rd Year!
Elite Shutters was originally formed in the year 2000. Focusing primarily on the retail sector, we used our experience in the shutter industry to select shutter products from local manufacturers because we offered our expertise in design and installation. As the company grew, we found it necessary to take more control over the finishing process. We opened our first factory in 2001 to gain better control of the quality and delivery that we demanded for our customers. With a continued desire to create excellence and gain complete control over the entire manufacturing process, we expanded our factory the following year to become a complete shutter manufacturer. This allowed us to both innovate and incorporate our own unique designs into our product line.
Customer
Service & Quality
Elite Shutters’ dedication to outstanding customer service and quality has earned us the highest rating possible of A+ with the Better Business Bureau. We have also been awarded the Best of Houzz seven times 2014 – 2021 for outstanding customer service. Our factory and main showroom are headquartered in Charlotte, NC, conveniently located off the I-85 access road near the Charlotte airport. We also offer in-home design consultations in Asheville, NC, and Greenville, SC, allowing us to directly serve most portions of Western North Carolina and the upstate of South Carolina. In addition to the Carolinas, we also directly serve the entire Atlanta metropolitan area in Georgia.
Visit
Our Showroom
Our factory and main showroom are headquartered in Charlotte, NC, conveniently located off the I-85 access road near the Charlotte airport. We also offer in-home design consultations in Asheville, NC, and Greenville, SC, allowing us to directly serve most portions of Western North Carolina and the upstate of South Carolina. In addition to the Carolinas, we also directly serve the entire Atlanta metropolitan area in Georgia.
Meet Our Design Team
Darrell Dean – President and Founder
If you are looking for a true expert to build your shutters, Darrell is the best! Darrell has been working in the shutter industry since 1992. As a designer and craftsman of custom shutters for more than 30 years, there is no project beyond his expertise.
“I was never interested in building the biggest shutter company, just the best that it possibly could be. My philosophy has always been to educate each client and never try to ‘sell’ anyone our products. Our clients can tell you from experience, there are very distinct differences between the companies within this industry.”
Tiffany Dean – Vice President and Senior Designer
With a BFA in design, Tiffany brings more than 20 years of experience in design to Elite clients. Her gentle and warm personality puts our clients at ease and her professional design capabilities supports our clients in creating the perfect fit for their home.
“I love working with my clients to help them to create the right atmosphere for their home. My philosophy is to listen first, then offer what my clients need, not what I want to ‘sell’. When I work with clients, I offer my expertise in design with the goal of supporting them in selecting the products that they will love for years to come!”
Amanda Dean – Junior Designer & Production Coordinator
Amanda joined the Elite Team in 2019 to learn and participate in the Family Business. She’s a delight to work with and always gets rave reviews from our customers. When you visit our Charlotte showroom, she’s the most likely person to greet you first.
“On top of being able to work with family, I enjoy being involved in so many parts of the business. From helping design exterior projects, to coordinating the installations, I get to interact with clients through every stage of the process. My favorite part is seeing completed projects and the beautiful additions they make to peoples homes.”
Joe Walthall – Sales Specialist
Joe brings 10 years of experience in window treatments to the Elite Team. He specializes in interior shutters and shades. Our clients love his quick wit and sense of humor. He is the company’s onsite comedian for sure. Don’t let his jokester demeanor fool you. He knows our products well and will work hard to design the right window treatments for our clients.
Bailey & Chloe – The Shutter Dogs
Bailey – Our faithful watchdog protecting our showroom
Chloe – Our lead barking officer and Bailey’s older sister
Both Bailey & Chloe are quick to greet you upon arrival with
their sweet and welcoming presence.
Feel free to pet them when you visit, they love attention.
You’ll have to ask to meet them however because they aren’t present everyday at our showroom.
Meet Our Design Team
Darrell Dean – President and Founder
If you are looking for a true expert to build your shutters, Darrell is the best! Darrell has been working in the shutter industry since 1992. As a designer and craftsman of custom shutters for more than 30 years, there is no project beyond his expertise.
“I was never interested in building the biggest shutter company, just the best that it possibly could be. My philosophy has always been to educate each client and never try to ‘sell’ anyone our products. Our clients can tell you from experience, there are very distinct differences between the companies within this industry.”
Tiffany Dean – Vice President and Senior Designer
With a BFA in design, Tiffany brings more than 20 years of experience in design to Elite clients. Her gentle and warm personality puts our clients at ease and her professional design capabilities supports our clients in creating the perfect fit for their home.
“I love working with my clients to help them to create the right atmosphere for their home. My philosophy is to listen first, then offer what my clients need, not what I want to ‘sell’. When I work with clients, I offer my expertise in design with the goal of supporting them in selecting the products that they will love for years to come!”
Amanda Dean – Junior Designer & Production Coordinator
Amanda joined the Elite Team in 2019 to learn and participate in the Family Business. She’s a delight to work with and always gets rave reviews from our customers. When you visit our Charlotte showroom, she’s the most likely person to greet you first.
“On top of being able to work with family, I enjoy being involved in so many parts of the business. From helping design exterior projects, to coordinating the installations, I get to interact with clients through every stage of the process. My favorite part is seeing completed projects and the beautiful additions they make to peoples homes.”
Joe Walthall – Sales Specialist
Joe brings 10 years of experience in window treatments to the Elite Team. He specializes in interior shutters and shades. Our clients love his quick wit and sense of humor. He is the company’s onsite comedian for sure. Don’t let his jokester demeanor fool you. He knows our products well and will work hard to design the right window treatments for our clients.
Bailey & Chloe – The Shutter Dogs
Bailey – Our faithful watchdog protecting our showroom
Chloe – Our lead barking officer and Bailey’s older sister
Both Bailey & Chloe are quick to greet you upon arrival with
their sweet and welcoming presence.
Feel free to pet them when you visit, they love attention.
You’ll have to ask to meet them however because they aren’t present everyday at our showroom.
Advantages of working with Elite
Our products have been installed in more than 10,000 homes covering more than ten states in total including, Georgia, North and South Carolina, Virginia, along with Florida, Alabama and Tennessee.
We recently expanded our borders further by working in Potomac, Maryland, Baton Rouge, Texas, Ohio – Pennsylvania, New York City and Far Hills, New Jersey. Not to mention we can ship anywhere in the United States.
One of the many advantages of working with Elite is that we are the manufacturer. As the customer, you always have access to the people in control of your order. We work with you through the whole process, from the in-home consultation to installation.
Advantages of working with Elite
Our products have been installed in more than 10,000 homes covering more than ten states in total including, Georgia, North and South Carolina, Virginia, along with Florida, Alabama and Tennessee.
We recently expanded our borders further by working in Potomac, Maryland, Baton Rouge, Texas, Ohio – Pennsylvania, New York City and Far Hills, New Jersey. Not to mention we can ship anywhere in the United States.
One of the many advantages of working with Elite is that we are the manufacturer. As the customer, you always have access to the people in control of your order. We work with you through the whole process, from the in-home consultation to installation.
interior and exterior design
Elite offers professional interior and exterior design and installation services for your all of your window treatment needs.
Inquire about our free in-home estimates and design consultations available for our plantation shutters, exterior shutters, custom shades, drapery, and blind products.
interior and exterior design
Elite offers professional interior and exterior design and installation services for all of your window treatment needs.
Inquire about our free in-home estimates and design consultations available for our plantation shutters, exterior shutters, custom shades, drapery, and blind products.
Free In-Home Consultation
Elite Shutters & Blinds office hours are from 8:00-4:30 M-F (EST). If you have any questions or would like to schedule a free in-home consultation for any of our products, please fill out the contact form below, and you will be directed to an Elite sales professional.
Contact Us
Awards & Certificates
Best of Houzz 2014 – 2021 – Customer Service. We were rated at the highest level for customer service by the Houzz community seven times 2014 – 2021.
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